At Crafts & Jewel, we are committed to delivering your gemstone jewelry, handcrafted items, and textiles in a timely and safe manner. Below are the details of our shipping policy:

1. Processing Time

All orders are processed within 3 to 5 business days, excluding weekends and holidays.

For custom or made-to-order items, the processing time may vary. Please check product descriptions for specific processing times.

2. Shipping Rates and Delivery Times

Domestic Shipping:

We offer FREE shipping to India

International Shipping:

Standard International Shipping: 8.99 – Delivery in 15 to 25 weeks.

Expedited International Shipping: 24.99 – Delivery in 7 to 10 business days.

Note: International customers may be responsible for import duties and taxes. These charges are beyond our control and are non-refundable.

3. Shipping Method

We use reliable carriers such as USPS, UPS, FedEx, DHL, etc. to ensure that your order arrives safely.

4. Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. We are not responsible for items that are delayed or lost due to incorrect address information.

5. Packaging

We take great care in packaging our products to prevent damage during transit. Gemstone jewelry and fragile handcrafted items are carefully packed with protective materials.

6. Lost or Damaged Items

If your item is lost or damaged during transit, please contact us within 7 days of receiving the item. We will work with you to resolve the issue with the carrier or provide a replacement when applicable.

7. Returns & Exchanges

For details about our return and exchange policy, please refer to our [Return & Exchange Policy Page.

8. Order Tracking

Once your order is shipped, you will receive an email with a tracking number to monitor your shipment’s progress.

If you have any questions or concerns regarding your order, please don’t hesitate to reach out to us at craftsandjewel@gmail.com